Refund & Return Policy

Last Updated: June 2026

Because many of our products are printed and produced specifically for each order, we maintain the following return policy.

Eligible Refunds and Replacements

We will gladly provide a replacement or refund if:

  • The item arrives damaged

  • The product received is incorrect

  • The item contains a manufacturing defect

  • The product significantly differs from the approved order details

Claims must be submitted within 14 days of delivery.

Non-Returnable Items

We do not accept returns or exchanges for:

  • Incorrect size selection by the customer

  • Change of mind

  • Customized or personalized products without defects

  • Minor color variations caused by monitor settings

Refund Process

Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.

Replacement Orders

Where appropriate, we may provide a replacement item instead of issuing a refund.

Order Cancellation

Orders may only be canceled before production begins. Once production has started, cancellation requests may not be possible.

Contact Regarding Issues

To help us resolve issues quickly, please provide clear photos showing any damage, defects, or incorrect items received.